Terms & Conditions

These terms and conditions apply to all purchases made through the Ovara London website, which can be contacted via email at info@ovaralondon.com.

1. Applicability

By placing an order on our website, you automatically agree to these terms and conditions.

2. Product Information

We do our best to ensure that all product descriptions are accurate and up to date. However, errors, inaccuracies, or typographical mistakes may occasionally occur.

3. Orders & Payments

Orders are processed only after full payment has been received. Available payment methods may vary depending on the customer's location. The customer is responsible for checking the availability of payment methods in their region.

4. Processing & Delivery

Processing time: 1–3 business days
Shipping time: 3–7 business days (depending on destination)

Orders are shipped directly from our supplier located outside the United Kingdom.

5. Returns & Cancellations

For all conditions regarding returns, please refer to our Return Policy.

6. Liability

We are not responsible for any loss or damage during shipping if the tracking information confirms that the package has been delivered.

It is the customer's responsibility to carefully verify that the shipping details provided are correct.

7. Intellectual Property

All content available on the website (including text, images, logos, and graphic materials) is the property of Ovara London and may not be used without prior authorization.

8. Complaints

Complaints can be submitted in writing to info@ovaralondon.com. We aim to respond within 5 business days.

9. Applicable Law

These terms and conditions are governed by the applicable laws of the United Kingdom.