What our customers think about us:
30-Day Return Guarantee
We truly believe in the quality of our collections, and we're confident you'll love them too.
That's why we offer a 30 day hassle free money back guarantee. If you're not completely satisfied with your purchase, simply return it within 30 days for a full refund, no questions asked.
FAQs
Yes, we offer complimentary delivery on all orders. There's no minimum spend required.
Of course. If your order isn't quite right, you can return it within 30 days of delivery, provided the item is in its original condition.
Simply get in touch with our customer service team within 30 days of receiving your order, and we'll guide you through the returns process.
You can keep track of your order via our Track Your Order page. Simply enter your order number and email address or phone number to view the latest updates.
Once your order has been dispatched, we'll send you a confirmation email with your tracking details, so you can follow its journey to your door.
Yes, you'll receive an order confirmation by email shortly after placing your order.
If you haven't received one, please check your junk or spam folder. Still can't find it? Get in touch with us at info@ovaralondon.com and we'll look into it for you.
Once your order has been processed and dispatched, delivery typically takes 5–10 working days.
Please bear in mind that delivery times are estimates and may occasionally vary due to circumstances beyond our control.

